Privacy Policy
At Gigantic Data Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services to purchase mobile data bundles in Ghana and internationally.
By accessing or using our services, you signify that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
To provide you with high-quality data vending services, we collect several types of information:
- Personal Identifiable Information: This includes your full name, email address, and phone number provided during account registration or guest checkout.
- Transaction Data: Details about the data bundles you purchase, the recipient phone numbers, and your order history.
- Device & Usage Data: We automatically collect information about your IP address, browser type, operating system, and how you interact with our website to improve performance and security.
- Payment Information: While we collect order details, we do not store your credit card or Mobile Money PIN details on our servers. All financial transactions are processed by secure third-party providers.
How We Use Your Information
Google and our users value transparency. We use the data we collect for the following purposes:
- To process and fulfill your data bundle orders instantly.
- To verify and confirm payments received via Paystack or Mobile Money.
- To send automated order updates, receipts, and security alerts.
- To prevent fraudulent transactions and maintain the integrity of our financial ecosystem.
- To improve our website's user interface and overall service delivery.
- To provide responsive customer support through our WhatsApp and Email channels.
Payment & Data Security
Security is our top priority. All payments on Gigantic Data Hub are processed securely through trusted third-party providers such as Paystack and local Mobile Money aggregators. We use industry-standard SSL (Secure Socket Layer) encryption to protect data during transmission.
We do not store your card details, bank credentials, or Mobile Money PINs on our servers. Your financial information is handled exclusively by providers that are PCI-DSS compliant.
Cookies & Third-Party Advertising
Gigantic Data Hub uses "cookies" to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences.
Google AdSense & DoubleClick Cookie
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Ads Settings.
We also use third-party services like Google Analytics to track website usage. These providers may use cookies and similar technologies to collect information about your online activities over time.
Third-Party Services
We may share your data with the following third-party service providers to facilitate our operations:
- Paystack: For processing secure payments.
- Google AdSense: For displaying relevant advertisements.
- Google Analytics: For understanding user behavior and site optimization.
- Firebase: For secure database management and authentication.
These third parties have their own privacy policies, and we encourage you to read them before providing information to them.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers immediately.
Changes to This Policy
Gigantic Data Hub may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: giganticdatahub@gmail.com
WhatsApp (Ghana): +233 54 905 5308
WhatsApp (UK): +44 7418 355599